Insurance & Out-of-Network Reimbursement

At Erin Williams Counseling, we are a private-pay therapy practice and do not accept insurance directly. However, we proudly partner with Mentaya to help clients better understand their out-of-network benefits and seek reimbursement for therapy when eligible.

Mentaya is a service that works on your behalf to:

  • Verify your out-of-network mental health benefits

  • Determine whether your insurance plan offers reimbursement

  • Submit claims for therapy sessions, if applicable

  • Track reimbursement status and reduce paperwork

This means you receive high-quality, personalized therapy without the limitations often imposed by insurance panels—while still having support navigating potential reimbursement options.

Many clients are surprised to learn that even when a practice does not accept insurance, out-of-network benefits may still apply. We work with Mentaya to make that process easier and more transparent, so you can focus on your care rather than insurance logistics.

If you’d like to explore whether your insurance plan offers out-of-network reimbursement for therapy, we’re happy to help you get connected with Mentaya. Use this tool below to see if you qualify for reimbursement for my services.